Clifton Springs Hospital & Clinic Cuts Ribbon on New State-of-the-Art Emergency Department in the Finger Lakes Region

The Rob and Pamela Sands Emergency Department more than doubles current Emergency Department space to accommodate more patients while bringing comprehensive services all under one roof .

Aug. 30, 2023

Rochester Regional Health leaders cut a ceremonial ribbon outside the Clifton Springs Hospital and Clinic Emergency Department
Rochester Regional Health leaders and local government officials gather on Aug. 30, 2023 for a ribbon-cutting ceremony outside the new Rob and Pamela Sands Emergency Department at Clifton Springs Hospital & Clinic. (Left to right: Bob Woodhouse, CSHC Foundation Board Chair; Laura Jowly,  Director Behavioral Health, Eastern Region; Richard “Chip” Davis, Ph.D., RRH CEO; Pamela Sands; Rob Sands; Dr. James Cullinan, Medical Director CSHC ED; Amanda Palmer, Nurse Manager CSHC ED; NYS Sen. Pam Helming; Kris Pope, Assoc. Chief Nursing Officer CSHC; Hannah Smith, Associate Chief Operating Officer CSHC)

Clifton Springs, NY- Rochester Regional Health (RRH) leaders, generous donors, employees and community members cut the ribbon Wednesday on the new Rob and Pamela Sands Emergency Department at Clifton Springs Hospital & Clinic (CSHC). The multi-million dollar project brings expanded medical and behavioral health services to the Finger Lakes region, allowing community members to get the care they need and deserve right where they want it, close to home. It will open to patients on September 6, 2023. 

The new Emergency Department (ED) will more than double in size from the current ED space adding more beds and triage areas, helping providers support a larger volume of patients seeking emergency care while giving those patients and their loved ones more space and comfort. It also integrates advanced diagnostic and treatment technologies, and includes the latest in everything from lighting to security monitoring.

The construction effort also includes the expansion of the space for the hospital’s Comprehensive Psychiatric Emergency Program (CPEP), the only one of its kind in the Finger Lakes.

“I am thankful to the many individuals who have helped in the creation of the Rob and Pamela Sands Emergency Department,” said Dan Ireland, RRH President & Chief Operating Officer, Finger Lakes Rural Hospitals. “This Emergency Department provides an enhanced level of service and investment to a community which has faithfully supported our hospital team members for many years. As our volume continues to grow at Clifton Springs Hospital & Clinic, we’re grateful to be able to provide them with this cutting edge space and the high quality care they deserve.”

The $3.8 million ED project began in January 2021. It is an additional investment on top of the $32 million Lisk Morris Comprehensive Care Center at CSHC. That “medical village” as it was first known, includes one of the most technologically advanced operating suites in upstate New York, the Sands-Constellation Heart Institute, a new patient access center, imaging, and primary care, dentistry and respiratory therapy services.

“Rochester Regional Health is doubling its commitment to transforming rural health— we’re expanding our reach into the communities most in need because we realize that rural health care is in crisis and we are committed to being a part of the solution right here in Clifton Springs,” said Richard “Chip” Davis, PhD, RRH Chief Executive Officer.

Highlights of the new ED include:

  • Total renovated space that more than doubles in size
  • Eight, larger acute patient rooms
  • Additional psychiatric beds with more observation space
  • Advanced trauma care technology
  • Enhanced security monitoring from all work stations and upgraded camera coverage
  • Enhanced lighting in all rooms
  • New medication dispensing station
  • Enhanced decontamination room

The ED project was funded by Rob and Pamela Sands, a matching challenge from the Lisk Morris Foundation and the Clifton Springs community. 

Clifton Springs Hospital Clinic
2 Coulter Road
Clifton Springs, New York 14432
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